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Privacy Policy

Western Ophthalmics Corporation is in the business of selling ophthalmic instruments and supplies in order to help you fulfill your practice requirements and objectives. We are not in the personal information business. Therefore, Western Ophthalmics will only use the information you provide to communicate with you regarding your order and to provide you with information which may be useful to you. Western Ophthalmics embraces the highly respected privacy standards set forth by Yahoo! with the intention that the information you provide will not be disclosed to anyone outside Western Ophthalmics without your permission, for any reason other than to verify bank/credit card security, drop-ship your order, or comply with the law.

Terms and Conditions

These terms and conditions shall be the only terms and conditions applicable to all sales of goods by Seller to Buyer.

Return Policy

Western Ophthalmics will gladly accept merchandise returned for credit provided the following requirements are satisfied:

  1. Return of merchandise must be pre-authorized by Western Ophthalmics and must occur within 10 days.
  2. You must inspect your shipment and notify Western Ophthalmics immediately upon receipt of any broken or defective merchandise.
  3. Returned merchandise must be unused, in resaleable condition, include all original literature, accessories and packaging materials.
  4. The return shipment must be properly repackaged and insured.

Satisfaction of the foregoing requirements shall be determined in Western Ophthalmics' sole discretion. All shipping charges are the customer's financial responsibly and are non-refundable. In rare cases, such as with larger special orders, a 15% re-stocking charge may apply. Otherwise (in most cases) you would receive your choice of a 100% merchandise credit or refund.


Western Ophthalmics is committed to maintaining highly competitive prices. However, due to current world economic volatility, all prices must be subject to change without notice. In the event that a price change is not reflected online at the time your order is placed, Western would contact you immediately to seek your approval and would process your order only after receiving your reply authorizing the charges.


UPS shipping charges are calculated automatically within the United States. Charges for other shipping methods, as well as charges for shipping to some international destinations, may need to be calculated after your order has been placed. These charges, or any necessary adjustments, would be e-mailed to you immediately for your approval prior to shipment. Western would process your order only after receiving your reply authorizing the charges. In some cases, for security policy reasons, Western Ophthalmics may be unable to ship or drop ship your order as requested, and would contact you immediately to make other arrangements. Customer agrees to hold Western Ophthalmics harmless for any claims arising beyond the ship-to address specified. Customer agrees that should a dispute arise, Western Ophthalmics' terms and conditions will prevail.

Western Ophthalmics ships products daily, Monday through Friday. If your order is received before 3:30pm PST, it usually ships the same or following business day. You would be notified immediately of any back order delay.

Taxes Duties & Brokerage

Sales taxes, where applicable within the United States, are calculated automatically as part of the order total. Taxes, duties, import tariffs, brokerage or other fees on international orders may be incurred at delivery in addition to the order total, and shall be the customer's sole responsibly.